API performance monitoring + incident management

See when your API gets slow, not only when it breaks.

For teams that ship APIs. Latency percentiles and request phases from locations around the world, response checks, incidents, on-call and a status page in one product.

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Product preview with demo data.

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API performance

Response times, not just status codes.

Every check records how long each request took and where the time went.

See which part of a request got slow

Percentiles show when your API gets slow. Request phases show where the time went.

Percentiles

p50, p75, p95 and p99 response times for every check, on every plan.

Request phases

DNS lookup, TCP connection, TLS handshake, time to first byte and data transfer, for each location.

Correct responses

Status-code and keyword checks on every plan. JSON path rules on Team and Business.

Slow-response alerts

On Business, a response slower than your threshold counts as a failure and opens an incident.

Where each request spends its time: TCP connection, TLS handshake, time to first byte and data transfer (demo data)

Product preview with demo data.

Incident management

From failed check to resolved, in one place.

Three screens carry an incident end to end — declare and run it, page everyone on the active shift, and post the update to your status page yourself.

One place to run the incident

Declare from a short form, then work a live timeline — severity, a status stepper, and comments your team can follow as the incident moves.

Declare with severity

A short form, SEV-1 to SEV-3 — the timeline opens itself.

Status stepper

Investigating → Identified → Monitoring → Resolved, one tap each.

Timeline comments

Log updates as you work the incident, on a timeline your team follows.

Incident detail preview — severity, live status stepper and update composer

Escalation that reaches the right person

Escalation policies can target whoever's on call, not just named people. Recurring shifts and overrides route every page to everyone on the active shift, together.

Target the on-call shift or people

Pages go to everyone currently on call, the entire team, or specific responders you name.

Recurring shifts & overrides

Follow-the-sun shifts and temporary overrides for 1, 4, 8 or 24 hours.

Tiered follow-through

Immediate → +5 → +15 min, with optional repeats.

Escalation policy preview — tiered steps routing to whoever is on call

Status pages you post yourself

Write an incident or maintenance report — investigating, identified, monitoring, resolved — and publish it straight to your public status page.

Post a status report

Write it once on your status page, and it goes live the moment you hit publish.

90-day availability, per service

Public timelines your customers can actually see.

RSS feed & status badge

Ships with an RSS feed and an embeddable status badge.

Degraded

Checkout is experiencing elevated latency. All other systems operational.

Public status page preview — service availability timelines beneath a live status banner

SLA compliance

Monthly SLA results for every check.

On the Business plan, set an availability target and latency thresholds for each check, then see how each calendar month went.

Availability and latency targets

An availability target and fixed latency thresholds for each check.

Monthly results

Each calendar month shows whether a check met or breached its targets, decided when the month closes.

CSV and JSON export

Export the monthly results as CSV or JSON.

Monthly SLA results for a check: availability and p95 latency against the targets, met or breached for each calendar month (demo data)

Scroll sideways to see the Met or Breached result for each month.

Product preview with demo data.

Responder app

Incidents in your pocket.

Open the incident from the alert, see who owns it, and acknowledge it in one tap. iOS and Android, in testing; not yet in the App Store or Google Play.