GuidesAccount & Billing

Team Management

Manage your teams, members, roles, and organizations.

Overview

MonitoringDog uses a multi-tenant structure. Each organization can contain multiple teams, and each team has its own checks, incidents, and settings. Members are assigned roles that control what they can see and do.

Teams

Creating a Team

  1. Open the account menu in the sidebar.
  2. Click Create Team.
  3. Enter a team name and click Save.

Switching Teams

Click on the team name in the sidebar to open the team switcher and select a different team.

Team Settings

Go to Settings > Team to update the team name or delete the team.

Inviting Members

  1. Go to Settings > Members.
  2. Click Invite User.
  3. Enter the email address of the person you want to invite and select their role.
  4. Click Send Invite.

The invitee will receive an email with a link to join the team. Pending invitations are shown in the Invitations list, where you can cancel them at any time.

Roles

Roles control what actions a member can perform within a team.

Built-in Roles

RoleDescription
OwnerFull access to all resources and settings, including billing.
AdminCan manage checks, incidents, team members, and integrations.
MemberCan view and respond to incidents.
ViewerRead-only access.

Custom Roles

  1. Go to Settings > Roles.
  2. Click Create Role.
  3. Enter a name and select the individual permissions to grant.
  4. Click Save.

Assign custom roles to members the same way as built-in roles.

Organizations

An organization is the top-level grouping above teams. Use organizations to manage multiple teams under one account (e.g. different departments or clients).

  1. Go to Settings > Organizations.
  2. Click Add Organization to create a new one.
  3. Open an organization to rename it or manage its associated teams.