Accounts and Sessions

Understand how MonitoringDog signs users in and opens workspace sessions

MonitoringDog separates identity from product access. A sign-in method verifies who is signing in, then MonitoringDog opens an application session that can access the right workspace.

Identity comes first

The sign-in page supports two identity methods:

MethodWhat it verifiesEntry point
Google sign-inThe Google account connected to the MonitoringDog accountContinue with Google on the Sign In page
Email and passwordThe email/password identity connected to the MonitoringDog accountWork email and Password on the Sign In page

The sign-up page creates an email/password identity. Password reset also belongs to the email/password method.

Sessions open workspace access

After identity verification succeeds, MonitoringDog completes application login and opens the product destination for that account.

Typical outcomes are:

DestinationWhat it means
Workspace routeMonitoringDog routes the signed-in account toward the active workspace or team selection flow
OnboardingMonitoringDog routes a new account through initial setup when the app detects that state
Sign-in pageThe protected page did not find an active session

MonitoringDog handles these redirects after authentication. When a protected page returns to the Sign In page, the session is missing or expired. Sign in again to continue.

Password reset

Password reset starts from the Reset Password page in the MonitoringDog portal. MonitoringDog sends a reset email to the submitted address.

The reset link opens a form with Password and Confirm Password. The password changes only when both values match and the reset request succeeds.