Create and Manage Status Pages
Create a status page, publish resources, post incident reports, and schedule maintenance
Create a status page to share service health with customers or internal stakeholders. A status page can show checks, custom incidents, incident reports, and maintenance windows.
Read Status Pages and Reports first if you need the page model.
Before you begin
- Access to the MonitoringDog workspace and team.
- Permission to view or manage Status Page.
- Checks or custom incident services to publish as resources.
- An active subscription for creating a new status page.
Open Status Page
Open the MonitoringDog portal and go to the team workspace.
Open Status Page from the dashboard navigation.
Click New Status Page.
Configure settings
In Create Status Page, complete Basic Information.
| Field | What to enter |
|---|---|
| Company Name | The company or service name visitors should see |
| Sub Domain | The public status page subdomain |
| Get in touch URL | Optional support or contact URL |
Use Check beside Sub Domain to verify availability.
Open Advanced Settings to configure:
| Setting | What it changes |
|---|---|
| Announcement | Public message shown on the page |
| How many days to display? | Status history length |
| Status page access | Whether the page is published |
Click Create Setting.
Add sections and resources
Open the status page details page, then open Sections.
Click Add Section.
Use Search to add resources to add checks or custom incident services.
For each resource, configure:
| Field | What it changes |
|---|---|
| Public Name | Name visitors see |
| Explanation | Visitor-facing context |
| Widget Type | Whether visitors see status history, chart, both, or neither |
Click Save Setting.
Create an incident report
Open Reports, then click Create Report.
Enter What's going on? as a concise summary.
Add the first update:
| Field | What to enter |
|---|---|
| Status | Investigating, identified, monitoring, or resolved |
| Message | Public update text |
| Affected Services | Resources affected by the incident |
Click Create Report.
Open a report later to add more updates or edit existing updates.
Schedule maintenance
Open Maintenances, then click Schedule Maintenance.
Enter the maintenance summary, status, message, affected services, From, and To.
Click Schedule Maintenance.
Open the maintenance later to add updates as the maintenance moves from scheduled to in progress and complete.
Verify the page
Return to Settings and confirm Status page access is enabled when the page should be public.
Open the public status page and check:
- Company name and announcement.
- Resource sections and public names.
- Status history length.
- Visible incident reports.
- Visible maintenance windows.
Troubleshooting
| Issue | What to do |
|---|---|
| The subdomain is unavailable | Choose a different Sub Domain and run Check again |
| A resource is missing from search | Confirm the check or custom incident exists in the current team |
| Visitors cannot access the page | Enable Status page access in Settings |
| A report status looks wrong | Add a new report update with the current status and affected services |
| A maintenance window has the wrong time | Review From, To, and timezone-sensitive scheduling before publishing |